Communication Patterns around the World.
In this era of multi-cultural collaborations, these diagrams become really relevant. Lewis’ communication diagrams show how cultures use language to negotiate, the shapes show greater conversational range, obstacles and cultural traits.
“By focusing on the cultural roots of national behavior, both in society and business, we can foresee how others will react to our plans for them, and we can make certain assumptions as to how they will approach us. A working knowledge of the basic traits of other cultures (as well as our own) will minimize unpleasant surprises (culture shock) and enable us to interact successfully with different nationalities.”